Content Developer at Sapling Learning

Sapling Learning has an immediate full-time opening to work at our Austin, Texas-based headquarters for a  Physics - Online Content Developer and Support Representative. The Physics - Online Content Development and Support (hereafter Physics Technology T.A.) will be responsible for creating Physics homework assignments. Will serve as a proprietary software authority and subject matter expert to trouble-shoot issues that instructors and students may encounter within the Sapling Learning platform.


The support aspect of this position is extremely important as Sapling Learning prides itself on offering support unheard of in this industry.  Our high level of customer support is constantly mentioned by instructors as one area that Sapling Learning really separates itself from other online homework systems.        

RESPONSIBILITIES

To create various types of questions written from matching to numeric entry to multiple choice to drawn structures
He/ She must produce feedback which provides clarification for the common mistakes and misconceptions of the students
Write questions and solutions of varying difficulties, which test students understanding and application of concepts (Physics)
Review and revise questions to ensure accuracy
Inputting questions, hints, solutions and feedback into the software
Develop and cultivate a positive client relationship by supporting the instructor, individualize settings and provide general assistance as they navigate the site
Reply promptly to questions via phone and/or email

QUALIFICATIONS
Experience teaching Physics and writing original homework or test questions
A strong desire to improve the learning process and see students succeed in their chemistry classes
Must have a thorough understanding of how to construct questions that move learners toward critical thinking
Excellent verbal and written communication skills
Strong computer skills and the ability to learn new systems quickly
Previous experience using online homework preferred
Upon hire, must be able to provide proof of eligibility to work in the U.S.
Sapling Learning is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, religion, age or disability in employment or the provision of services.

To search all of our opportunities please visit http://www.saplinglearning.com/about_us/#careers

Additional Information
EDUCATION - M.S. or Ph.D. in Physics
START - July 2012.
LOCATION - Austin, TX (Must be able to relocate.